Course Name : Office Skills Development
Introduction
The Office Skills Development Course has been designed to address the needs requirements and challenges of the modern office of the 21st Century. The focus is development of skills and techniques for office so that they in turn can handle all the problems be it administrative or managerial and become highly effective and efficient so as to enhance productivity.
Course Objectives:
- To provide participants with practical tools in their day to day activities and handle the organisation’s internal and external Customers effectively.
Topics Covered:
- The different roles of the secretary
- Administrative and Communication skills
- Human relation skills
- Grooming and personality Development
- Filing for quick retrieval and informally
- Effective business writing and problem solving
will benefit from this course:
- Office professionals and other support staff who provide assistance to the Manager to keep administrative operator under control.
Duration: 18 Hrs |
