| Course Name : IATA Airline Cabin Crew Training
Introduction
Within the travel and tourism industry, cabin crew still plays an extremely important role within the airline sector and great emphasis is still paced upon finding the perfect candidates for this demanding and extremely rewarding job. With this in mind the course has been designed to provide students with the underpinning knowledge required to work effectively as a member of an airline cabin crew and provide the tools needed to deliver the highest level of standard and service to satisfy even the most difficult passenger. It is ideal for those wishing to find employment as cabin crew, those in industry wishing to develop skills in a new job role, those in employment wishing to change career or those who wish to enhance their studies in travel and tourism
Course Objectives:
- Become aware of the cabin crew profession, its origin and current practice
- Describe the aircraft types and cabin crew functions
- Learn how to manage passenger interactions in a variety of circumstances
- Know about different types of emergency and safety procedures
Topics Covered:
- Introduction to the Aviation Industry
- The Cabin Crew Profession
- Landing the Job
- Cabin Crew Lifestyle
- Introduction to Aircraft and Aviation Familiarisation
- Crew Member Coordination and Communication
- Customer Service
- Managing Passenger Interactions
- Safety and Emergency Procedures
- Medical Emergencies and Medical Training
- Introduction to Dangerous Goods and Hazardous Materials
- Aviation Security
- Service Procedures
Who will benefit from this course:
- People who are interested in working as cabin crew member
- People who study by IATA
- People who have already an IATA diploma
Duration: 40hrs |
